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Talk to a person

One person reads both of these. Quote your payment reference — the 8-character code from your payment screen — and we can find your invitation immediately.

How to reach us

Email
Support email is currently unavailable
WhatsApp
Support WhatsApp is currently unavailable
When we answer
Support hours is currently unavailable

Every payment is checked by a person, and we confirm as soon as we have seen it. Messages received outside support hours are answered when the day starts.

If your event is tomorrow

Message WhatsApp, not email. Put the word URGENT first, followed by your payment reference and the date of your event. A wedding does not move, so an invitation that is stuck the night before is treated as an incident rather than a support ticket.

Support WhatsApp is currently unavailable — until it is published, email is the only channel, and an event within 24 hours should say so in the subject line.

If you have already paid and your invitation is still showing as pending, everything we need is in your dashboard — open the invitation and send us the payment reference shown there.

What we can and cannot do quickly

  • Fast: approving a payment, fixing a typo in a published invitation, re-sending a link, explaining a charge, taking an invitation offline.
  • Slower: refunds (see the refund policy), changing a design after publishing, anything that needs new artwork.
  • Not possible: recovering a draft you deleted, or RSVPs from an invitation that has been deleted at your request.

Business details

Harsh Kathpal

Postal address is currently unavailable

Amantrit is not registered for GST. Nothing is added to the price you are shown, and no tax invoice is issued.

More about who runs this on the about page.